Costa Ricans or “Ticos” are well known for being the happiest people in the world; all enjoy living in a green and peaceful country with no army, also they enjoy welcoming tourists to show them the best of this beautiful country, so you can expect a group of professionals at Bahía del Sol that will make their best effort to make your vacations unforgettable.
Our marketing director has more than 25 years of experience in the tourism industry. Graduated in Businness Administration from the University of Costa Rica he specialized on his own in tourism by taking different seminars with CINDE, PRAGMA Corporation in NY, Cornell University, INCAE and others. Has a certificate from the Service Quality Institute in Minnesota that entitles him to certificate staff on subjects like: Costumer Service, empowerment, leadership. He has been marketing director of The Small Distinctive Hotels, Villa Caletas, among other hotels. He firmly believes that the best marketing is an excellent customer service. On his free time he enjoys practicing the 3 sports of the triathlon.
In my professional career I bend my efforts to customer service and managing teams working.
During my working I instill an ideology of respect for different customs, opinions and preferences. I really enjoy working for accomplished goals. I think teamwork is an essential part of workplace success. Part of being a good leader is learning how to understand your personal strengths and where you might need to draw assistance from others. In my professional career I’ve worked with managing bookkeeping and administrative positions. I work cooperatively to assign tasks, assess progress, participate respectfully in discussions, carry out assigned tasks and defer to my team members in the best interest of the goal, at the same time learning about positive teamwork behavior and discover how their own conduct can impact others on a team.
“Service is not what you do, but who you are. It’s a way of life that you have to lead to everything you do if you want to integrate it into your customer interactions.”